Shipping

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shipping within Australia

COVID-19 UPDATE MAY 2020:

Australia Post are experiencing ongoing delays in parcel deliveries within Australia.

Until further notice I will be sending all domestic parcels by Express Post. The cost remains unchanged at $12 flat rate.

Australia Post are currently unable to guarantee overnight delivery delivery for Express Post parcels. During April and May 2020 to date all items I have shipped by Express Post to capital cities and major centres have taken between 2-4 business days to arrive.

Pickup from my workshop in Annandale is still available by appointment. Please contact me directly to arrange a time. The workshop itself remains closed to visitors.

shipping costs

$12 flat rate for standard parcel post. Express Post is available at additional cost.

Pickup from my workshop by appointment - Free!

shipping methods

Parcels will normally be sent by Australia Post standard parcel delivery, unless otherwise arranged. I will send you the tracking number once your parcel is on its way.

shipping times

I'll generally be able to take your toys to the post office within two days of placing your order. If you have a very tight deadline please call to discuss the best option.

icon-australia-post-32.png Click here for Australia Post's schedule of shipping times to Australian destinations.

tracking

All parcels posted to Australian destinations will include tracking. I will email you the tracking details once I have posted your parcel.

 

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international shipping

COVID-19 UPDATE MAY 2020:

Australia Post and international postal services are experiencing ongoing and extensive delays in parcel deliveries to overseas destinations.

The most up to date information on the status of international mail deliveries from Australia is available from Australia Post here.

Due to the limited availability and options for postal services to many countries I have disabled these countries from the automatic shipping calculation process of this website. If your country shows no available shipping options please contact me directly and I will check whether it is currently possible to ship parcels to your country and advise you of costs and timeframes.

 

shipping costs

Costs vary by country, weight and  delivery method. Canes will generally be cheaper to post than paddles, because they weigh a lot less. It will often cost the same to post four or five canes as it will to post one.

The exact shipping cost for each delivery method is displayed in the checkout prior to payment. You can check shipping costs at any time by viewing your cart and clicking the "Estimate Shipping" button.

shipping methods

Parcels will normally be sent by Australia Post Standard, or International Express delivery. Both of these services include tracking. I will send you the tracking number once your parcel is on its way. Courier delivery is available for an additional fee. Please contact me to arrange this.

shipping times

I'll generally be able to take your toys to the post office within two days of placing your order. If you have a very tight deadline please call to discuss the best option.

tracking

All parcels posted to international destinations will include tracking. I will email you the tracking details once I have posted your parcel.