shipping within Australia
$12 flat rate for standard parcel post.
Express Post is available at additional cost. Please contact me directly if you are in a hurry to receive your order. Please note that Australia Post is currently unable to guarantee next day delivery for Express Post.
Pickup from my workshop by appointment - Free!
Parcels will normally be sent by Australia Post standard parcel delivery, unless otherwise arranged. I will send you the tracking number once your parcel is on its way.
I post 90% of parcels by the next business day after receiving an order. If I anticipate a delay of more than two business days in posting parcels I will advise this on the front page of this website. If you have a very tight deadline please call to discuss the best option.
Click here for Australia Post's schedule of shipping times to Australian destinations.
All parcels will include tracking. I will email you the tracking details once I have posted your parcel.
COVID-19 UPDATE APRIL 2021:
Australia Post and international postal services are still experiencing delays in parcel deliveries to overseas destinations.
The most up to date information on the status of international mail deliveries from Australia is available from Australia Post here.
If your country shows no available shipping options please contact me directly and I will check whether it is currently possible to ship parcels to your country and advise you of costs and timeframes.
Costs vary by country, weight and delivery method. Canes will generally be cheaper to post than paddles, because they weigh a lot less. It will often cost the same to post four or five canes as it will to post one.
The exact shipping cost for each delivery method is displayed in the checkout prior to payment. You can check shipping costs at any time by viewing your cart and clicking the "Estimate Shipping" button.
Parcels will normally be sent by Australia Post Standard, or International Express delivery. Both of these services include tracking. I will send you the tracking number once your parcel is on its way. Courier delivery is available for an additional fee. Please contact me to arrange this.
I'll generally be able to take your toys to the post office within two days of placing your order. If you have a very tight deadline please call to discuss the best option.
All parcels posted to international destinations will include tracking. I will email you the tracking details once I have posted your parcel.
Customers from some countries will also be able to track their parcel using their own national postal service website tracking page/app, usually within 24 hours of it being posted. This includes the USA (USPS) and Ireland (An Post).